Support

Cosmo Translator help and contact information

If you need help with accounts, credits, subscriptions, or translation issues, contact us and we will help as quickly as we can.

Contact

Email: getcosmoapp@gmail.com

Common Topics

• Signing in or resetting access
• Credit packs, subscriptions, renewals, and cancellations
• Translation quality or microphone issues
• App Store purchase support and restore purchase issues

What to include when contacting support

• Your Cosmo account email
• Your device model and app version
• A short description of the issue
• Screenshots if relevant

Account & Data Deletion

If you have a Cosmo account, you can delete it directly inside the app. If you cannot access the app and still need help with deletion, email us at getcosmoapp@gmail.com with the subject line "Delete My Account" and include your account email address.

Upon request, we will delete your account and associated app data within 30 days. Purchase records may still be retained by Apple or Google where required by their policies.